Privacy Policy
Your privacy matters to us at The Sensory Academy (TSA). This notice explains how we collect, use, and protect your personal information when you interact with our website and services.
We are committed to maintaining the confidentiality and security of your data, and to providing a transparent overview of our privacy practices in accordance with the Australian Privacy Principles (APPs).
Information We Collect
We may collect information that personally identifies you, such as your name, email address, phone number, and school details when you submit a form, make a booking, or contact us via our website.
Additionally, we may automatically collect certain non-personal information such as browser type, cookies, device identifiers, and usage data to ensure our website operates smoothly and securely.
We do not collect sensitive information without your explicit consent and never collect more information than is necessary for the provision of our services.
How We Use Your Information
The information you provide is used solely to respond to enquiries, deliver our incursion services, process bookings, communicate updates, and send follow-up materials or resources you request.
We may also use your information to improve our website and customer experience, ensuring our programs continue to meet your needs.
Data Security
Your personal information is stored in secure systems and is only accessible to authorised TSA staff. We use appropriate safeguards—including encryption and strict internal procedures to protect all information from unauthorised access, disclosure, alteration, or destruction.
Despite our best efforts, no data transmission over the internet is completely secure. If a breach does occur, we will notify you and relevant authorities, as required by law.
Third-Party Sharing
We do not sell, rent, or share your personal information with third parties for their marketing or commercial purposes. We may disclose information if legally required or if necessary to protect TSA’s rights or comply with Australian law.
Cookies & Tracking
Our website may use cookies or similar technologies to enhance your browsing experience, analyse site traffic, and improve our service. You can set your browser to refuse cookies, but some features may not function optimally without them.
Cookies do not collect personal information unless you provide it to us directly through forms on our website.
Your Rights
You have the right to access, update, correct, or request the deletion of your personal data. To exercise these rights, please contact us using the details below. We will address your request promptly and in accordance with applicable laws.
Contact Us
If you have questions, concerns, or requests regarding your privacy, please contact our TSA office at connect@sensoryacademy.au or by phone at 0413 403 959. We’re here to help with all privacy enquires.